Return Policy

• Shipping Details: Order is dispatched within 24-48 hours of successful order. We use a reputed third party delivery partner whose estimated delivery time is within 1-5 days. Updates will be shared over SMS and Whatsapp by the delivery partner.
  
  
• Qualifying Return: In the case of exchange/return, the item purchased must be unused and in the same condition in which you received it. The products should be in their original packaging accompanied by the invoice.
  
  
• Return Window: Merchandise can be exchanged within 5 days from the date of order delivered.
  
  
• Return Process: Click the return link: https://apps.returnx.io/returns/mountmiller . Mention your order id and mobile number and follow the instructions. You can opt to exchange the item or request refund as per your discretion.
• The refunded amount will be the same as the invoiced amount (after discount if any).
• In the event that you've purchased multiple items and received a discount based on your overall cart value or through a buy X get Y promotion, please note that returning only a single item may affect the initial discount applied to your purchase. Should you choose to return a single item and the qualifying promotion is affected, we will calculate your refund after debiting the discount applied to the entire purchase. Alternatively, we're pleased to offer you the option to exchange the item for another of equal value. Rest assured, our aim is to ensure your complete satisfaction, and we're here to assist you throughout the return process.

• We do not entertain refunds & exchanges on International orders & any custom orders.
  
  
• If you have received an order in damaged condition, please send us at least three images at info@mountmiller.com within 24 hours of receiving the merchandise. It will be reviewed by our quality assurance team and our customer care team will get in touch with you with an appropriate solution.
  
  
• Please Note: During festivals, pandemics or adverse weather conditions your shipment could get further delayed. We assure you that we will try our best to have your parcel delivered to you in good time.