Frequenty Asked Questions

Q: What makes clothing "tactical"?

A: Tactical clothing is designed for durability, functionality, and comfort under challenging conditions. It often includes features like reinforced seams, utility pockets, and materials that offer protection from the elements.

Q: Can tactical clothing be worn daily, or is it just for outdoor activities?

A: While designed for outdoor and demanding activities, many tactical clothing items are stylish and comfortable enough for everyday wear.

Q: Are tactical pants suitable for all weather conditions?

A: Tactical pants are versatile but check specific product features for suitability in extreme weather, such as waterproofing or insulation for cold weather.

Q: How should I care for my tactical clothing to ensure its longevity?

A: Follow the care instructions on the label, typically involving washing in cool water and line drying to preserve the fabric's integrity and special features.

Q: Is tactical clothing only for military or law enforcement personnel?

A: No, tactical clothing is popular among hikers, campers, and anyone needing durable, functional apparel for challenging activities or everyday use.

Q: Do tactical jackets provide enough warmth for winter activities?

A: MountMiller jackets provide ample warmth. Certain products can be worn in freezing temperatures as well.

Q: What sizes are available for your clothing items?

A: We have a wide range of sizes per product which are listed on each individual product page. Please refer to our size guide for detailed measurements on the product page.

Q: What does 'Ripstop' fabric mean?

A: Ripstop fabric is a durable, lightweight material woven using a special reinforcing technique that makes it resistant to tearing and ripping. It's ideal for outdoor and tactical apparel. MountMiller is a pioneer of manufacturing through Ripstop fabric.

Q: What does "water repellent" really mean? Does it mean the same as waterproof?

A: Water repellent means that the fabric is treated to resist water, making it bead up and roll off. It's not the same as waterproof, which suggests a complete barrier against water penetration.

Q: Are your products UV-protected?

A: Yes, selected items in our range are crafted with UV protection fabric that helps shield your skin from harmful ultraviolet rays during outdoor activities.

Q: Why do you use YKK® zippers in your products?

A: YKK® zippers are globally recognized for their exceptional quality and reliability. Using them ensures our products offer secure closure and enhance the overall durability of the gear.

Q: Can the zippers corrode or rust over time?

A: Our zippers are designed to be corrosion-resistant, providing longevity and consistent performance in various conditions.

Q: What is 'gusseted construction' and its advantages?

A: Gusseted construction involves adding extra fabric to increase the area of a garment, such as in the crotch or underarms. This provides additional space for movement, enhancing comfort and flexibility.

Q: How do moisture-wicking properties work?

A: Moisture-wicking fabrics are engineered to draw sweat away from the skin to the exterior of the fabric, where it can evaporate more easily. This keeps you dry and comfortable during physical activities.

Q: What does 'anti-odor' feature mean?

A: Anti-odor technology in fabric is treated with antimicrobial agents to inhibit the growth of odor-causing bacteria, ensuring the garment stays fresher longer.

Q: What is 'bar tacking' and why is it important in tactical clothing?

A: Bar tacking is a series of tight stitches used to reinforce areas of a garment that experience high stress or tension. In tactical clothing, it enhances durability, ensuring that pockets, zippers, and seams remain secure and intact even under rigorous use.

Q: What are 'flatlock seams' and what benefits do they offer?

A: Flatlock seams refer to a method of stitching where the edges of the fabric are sewn flat against each other. This technique minimizes bulk and prevents chafing, offering increased comfort and a smooth finish, making it ideal for layers worn close to the skin.

Q: Are your cargos water-resistant?

A: Selected models have water-resistant features. Please check the product specifications for details.

Q: Are your cargos water repellent? How does it work?

A: Selected cargo pants feature a water-repellent finish that causes water to bead up and roll off the fabric surface, helping you stay dry in light rain.

Q: How do I know which jacket is right for my needs?

A: Our product descriptions detail each jacket's features. For further assistance, contact our customer service.

Q: How should I wash my tactical gear?

A: Most items are machine washable. Check the care label for specific instructions.

Q: Can I iron my tactical T-shirts and cargos?

A: It's recommended to avoid high heat. If necessary, use a low-temperature setting.

Q: How do I track my order?

A: Once your order is shipped, you'll receive regular updates from our delivery partner.

Q: Do you offer discounts for bulk orders?

A: Yes, we offer discounts for large orders. Contact us for more information.

Q: Do you ship internationally?

A: For international orders, kindly contact us directly.

Q: What is your return policy?

A: We issue store credit equal to the invoice amount, provided the items are in original condition. For detailed information please refer to our return policy

Q: How do I process a return or exchange?

A: Contact our support team with your order number to initiate a return or exchange.

Q: What payment methods do you accept?

A: We accept all major credit & debit cards, netbanking, and UPI options.

Q: Is my personal information secure on your website?

A: Yes, we use SSL encryption to protect your personal and payment information. For detailed information please refer to our privacy policy

Q: How do I contact customer service?

A: You can reach us via email, phone, or our contact widget on the website. You can also DM us on our Instagram handle.