Made To Order Policy

Last updated: 07/10/2026

Our made-to-order products are produced specifically for you after you place your order. Because of this, all made-to-order purchases are final sale. No cancellations, no exchanges and no returns. Please review the production timeline, size guide, and terms below carefully before purchasing.

Production and Delivery

The estimated production time is displayed on each product page. Production time is separate from shipping time.

Your order confirmation will include the estimated dispatch or delivery timeline. If your order is delayed, we will contact you with an updated estimate.

Orders containing ready-stock and made-to-order products will follow the shipping arrangement shown at checkout.

No Cancellations

Production begins after your order is placed. Therefore, made-to-order orders cannot be cancelled once the order is confirmed.

No Changes

Size, colour, or address changes cannot be accommodated once the order is confirmed. Please double-check all details before completing your purchase.

No Exchanges

Made-to-order products are not eligible for size or colour exchanges. Please refer to the size guide on the product page and choose your size carefully, as the product is made to the specifications you select.

No Returns

Made-to-order products are not eligible for return, as they are custom-produced for your order.

No Refunds

As all made-to-order sales are final, refunds are not offered on made-to-order products.

Contact Us

For any questions about your order status or production timeline, email info@mountmiller.com or contact +91-62832-82134 with your order number.

Disclaimer

MountMiller reserves the right to amend, modify, or update this Made-to-Order Policy at any time without prior notice. Any such changes will be effective immediately upon being posted on our website. Customers are encouraged to review this policy periodically to stay informed of any updates.